Return Policy

Your Satisfaction, Our Commitment

At VHSECO, we want you to be completely satisfied with your purchase. If, for any reason, you need to return a product, please review our return policy to ensure a smooth and hassle-free process.

Eligibility for Return

To be eligible for a return, please make sure that:

The item is in its original packaging.

The item has not been used, damaged, or altered.

You initiate the return process within 03 days from the date of receiving the product.

Return Process

Contact Us: Notify us of your intention to return a product by reaching out to our Customer Support.

Return Authorization: Await confirmation and instructions from our team before shipping the product back.

Return Shipping: Ship the product back to the provided address within 03 days of receiving return authorization.

Inspection: Once we receive the returned item, we will inspect it to ensure it meets the eligibility criteria.

Refund or Exchange: If the item is approved, we will process a refund to your original payment method or arrange for an exchange, per your preference.

Shipping Costs

Return Shipping: The customer is responsible for return shipping costs.

Original Shipping: Original shipping costs are non-refundable.

Timeframe for Returns

Please allow 03 business days for the processing of returns. The actual time for the refunded amount to reflect in your account may vary depending on your payment method.

Damaged or Defective Items

In the unfortunate event that you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or issue a full refund, including any associated shipping costs.

Contact Us

If you have any questions or concerns regarding our return policy, please contact us. Our customer support team is available to assist you.

Note

Custom orders are non-returnable unless they are damaged or defective.

Refunds will be issued in the same currency as the original purchase.

Thank you for choosing VHSECO. We appreciate your trust in our commitment to delivering exceptional products and services.

Sincerely,

The VHSECO Team